We have developed a series of quality policy to ensure a trouble free moving experience.

Our Quality Policy include:
Global Service Charter - This is an agreed service level agreement between all V&O offices around the world, ensuring world-class standards and consistent service door to door.

Customer Services Measurement - The most important information we collect is our own customers' opinions of the service they have received. At V & O we constantly measure and review our performance to ensure that this information feeds back to our operational and quality management teams so that we consistently strive to improve our service standards